top of page

Privacy Policy


Effective Date: 10/21/2020

At American Eagle Towing Services, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, phone, in person, or through any of our services. By using our services, you agree to the practices outlined in this policy.
 

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Phone number

  • Email address

  • Physical address

  • Driver’s license or vehicle registration (if required for services)

Vehicle Information:

  • Make, model, year, color

  • License plate number

  • VIN (if applicable)

Service Information:

  • Pickup and drop-off locations

  • Type of service requested (e.g., towing, roadside assistance)

  • Time and date of service

Payment Information:
We may collect billing details (credit/debit card, billing address) when payments are made through our system. All payments are processed securely, and we do not store full card details.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage towing and roadside assistance services

  • Communicate with you regarding service updates or inquiries

  • Process payments and send receipts

  • Comply with local, state, and federal legal requirements

  • Improve customer service and operational efficiency

3. Sharing Your Information

​

Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Authorized personnel (e.g., drivers and dispatchers) to fulfill service requests

  • Payment processors to complete transactions

  • Law enforcement or government agencies if required by law or for safety concerns

  • Insurance companies upon your request or if required to process claims

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices and Rights

You have the right to:

  • Withdraw consent for future communications

  • Request a copy of the data we have about you

To exercise these rights, please contact us using the information below.

6. Cookies and Website Analytics

If you visit our website, we may use cookies or tracking tools to improve user experience and analyze traffic. You can choose to disable cookies in your browser settings.

7. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

American Eagle Towing Services
Portland, Oregon
Phone: 971-506-8595
info@americaneagletowingservices.com
americaneagletowingservices.com

bottom of page